Terms of Service

Please read these terms carefully before using our hyperbaric oxygen chamber products and services.

Last Updated: December 2024

1. Introduction

Welcome to O2life ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our hyperbaric oxygen chamber products, services, and website. By purchasing, using, or accessing our products and services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you may not use our products or services.

2. Products and Services

2.1 Medical Equipment: We manufacture and distribute hyperbaric oxygen chambers for medical and therapeutic use. All equipment is designed to meet applicable medical device standards and regulations.

2.2 Professional Use: Our products are intended for use by qualified medical professionals, licensed healthcare facilities, and trained operators only.

2.3 Training and Support: We provide comprehensive training programs, technical support, and maintenance services for our equipment.

3. Medical Disclaimer

3.1 Not Medical Advice: Our products and information provided are not intended to diagnose, treat, cure, or prevent any disease. Always consult with qualified healthcare professionals before using hyperbaric oxygen therapy.

3.2 Professional Supervision: Hyperbaric oxygen therapy should only be administered under proper medical supervision by trained professionals.

3.3 Individual Results: Results may vary. We make no guarantees regarding specific health outcomes or treatment effectiveness.

4. Purchase Terms and Conditions

4.1 Pricing: All prices are subject to change without notice. Quoted prices are valid for 30 days unless otherwise specified.

4.2 Payment: Payment terms will be specified in your purchase agreement. We accept various payment methods including wire transfers, certified checks, and approved financing options.

4.3 Delivery: Delivery dates are estimates and may vary based on manufacturing schedules, shipping logistics, and installation requirements.

4.4 Installation: Professional installation is required for all hyperbaric chambers. Installation services are provided by certified technicians.

5. Warranty and Support

5.1 Product Warranty: We provide comprehensive warranties on our hyperbaric chambers as specified in individual product documentation. Warranty terms vary by model and components.

5.2 Technical Support: We offer 24/7 technical support for all our products. Support includes phone assistance, remote diagnostics, and on-site service when necessary.

5.3 Maintenance: Regular maintenance is required to maintain warranty coverage and ensure safe operation. We offer comprehensive maintenance programs.

6. User Responsibilities

6.1 Proper Use: You agree to use our products only as intended and in accordance with all provided instructions, safety guidelines, and applicable regulations.

6.2 Training Compliance: All operators must complete required training programs before using the equipment.

6.3 Safety Protocols: You must establish and maintain appropriate safety protocols for the operation of hyperbaric equipment.

6.4 Regulatory Compliance: You are responsible for ensuring compliance with all local, state, and federal regulations regarding the operation of medical devices.

7. Limitation of Liability

7.1 Maximum Liability: Our total liability for any claims arising from or related to our products or services shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

7.2 Excluded Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.

7.3 User Assumption of Risk: You acknowledge that the use of medical equipment involves inherent risks and you assume responsibility for proper use and safety measures.

8. Privacy and Data Protection

8.1 Data Collection: We collect and process personal and business information necessary to provide our products and services. Our Privacy Policy details how we handle your information.

8.2 Confidentiality: We maintain strict confidentiality regarding customer information and proprietary data.

8.3 Data Security: We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

9. Intellectual Property

9.1 Ownership: All intellectual property rights in our products, technology, documentation, and materials remain our exclusive property.

9.2 License: We grant you a limited, non-exclusive license to use our products and related materials solely for their intended purpose.

9.3 Restrictions: You may not copy, modify, distribute, or reverse engineer our products or proprietary information without written permission.

10. Termination

10.1 Breach: We may terminate our relationship with you immediately if you breach any of these Terms or use our products in an unsafe or unauthorized manner.

10.2 Effect of Termination: Upon termination, your right to use our products and services ceases, but warranty obligations and liability limitations survive.

11. Governing Law and Disputes

11.1 Governing Law: These Terms are governed by the laws of China, without regard to conflict of law principles.

11.2 Dispute Resolution: Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with applicable arbitration rules.

11.3 Jurisdiction: You consent to the exclusive jurisdiction of courts in China for any matters not subject to arbitration.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our products or services after changes are posted constitutes acceptance of the modified Terms.

We will notify existing customers of material changes via email or other appropriate means.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Phone
+86 15700064241
Address
Nanjing City, Jiangsu Province, China
Business Hours
Mon-Fri: 9:00-18:00 CST
Contact us Now!